Troubleshooting: Asking What Changed

When technical issues arise, one of the most effective questions you can ask is, "What changed?" This simple yet powerful question can often uncover the root cause of a problem more quickly than hours of testing and guesswork. Whether you're … Read More

Emailed Financial Instructions – STOP

You just received an email from the boss instructing you to make a wire transfer to pay an invoice the company owes. STOP. How sure are you it came from the boss? And if it came from their email address … Read More

Troubleshooting: First Step Reboot

A reboot is a simple, often forgotten, troubleshooting method when you restart your computer or other electronic device. When you reboot, it clears the memory, closes unresponsive apps, applies updates, and resets network connectivity. Read More

Managed Service Providers

IT service providers deliver the technical expertise small businesses need at a much lower cost than hiring IT staff. They can recommend, install, and manage technology according to business objectives and core competencies and ensure that critical data is safe. … Read More